Legal notice
Website Information
This website is operated under the brand name Lumea.
Website: www.lumealab.com
Contact: For any legal, privacy, or customer-related request, please reach us through our contact form:
https://lumealab.com/pages/contact
Hosting Provider
This website is hosted by:
Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Phone: +1 888-746-7439
Intellectual Property Rights
All materials displayed on this website, including product visuals, written content, design elements, graphics, logos, brand assets, product descriptions, and other creative materials, belong to Lumea, unless expressly stated otherwise.
These materials are protected by intellectual property laws and may not be copied, reproduced, modified, distributed, republished, or used for commercial purposes without prior written consent from the brand.
Unauthorized use of any content from this website may result in appropriate legal action.
Privacy & Personal Information
When you browse this website, place an order, or contact us, certain personal information may be collected and processed in order to provide our services, manage purchases, process payments, arrange delivery, respond to customer requests, and improve the overall shopping experience.
Your personal data is handled in accordance with applicable privacy regulations, including the General Data Protection Regulation where applicable, and relevant U.S. privacy requirements.
You may request access, correction, or deletion of your personal data, subject to applicable legal obligations.
To submit a privacy-related request, please use our contact form:
https://lumealab.com/pages/contact
Product Disclaimer
Lumea offers physical skincare products intended for cosmetic use only.
All product information, including descriptions, benefits, ingredient-related details, and usage instructions, is provided for general informational purposes. Results may vary depending on individual skin type, consistency of use, lifestyle, and other personal factors.
Our products are not medical treatments and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Customers with sensitive skin, allergies, dermatological concerns, or pre-existing conditions should consult a qualified healthcare professional or dermatologist before using any skincare product.
Use of the Website
By accessing, browsing, or purchasing from this website, you agree to comply with the terms, policies, and conditions made available on the website, including our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.
Users are expected to use this website lawfully and respectfully. Any misuse of the website, its content, or its services is strictly prohibited.
Limitation of Liability
While we make reasonable efforts to ensure that the information provided on this website is accurate and up to date, Lumea does not guarantee that all content will always be complete, error-free, or uninterrupted.
Lumea shall not be held liable for indirect, incidental, or consequential damages arising from the use of this website, the inability to access it, or reliance on information displayed on it, to the fullest extent permitted by applicable law.
Dispute Resolution
In the event of any concern, claim, or dispute related to this website, our products, or our services, we encourage customers to contact us first so that an amicable solution may be sought.
If no amicable resolution can be reached, the matter will be handled in accordance with the applicable laws and jurisdiction specified in our Terms of Service.